Shipping policy

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All our products are carefully wrapped and packaged to ensure they reach you in pristine condition.

 

UK - Standard Delivery

 

Standard delivery is by Royal Mail First Class and generally takes 1-3 working days including Saturdays once your order has been dispatched. Please see individual items for processing times.

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Prints and larger framed items are sent recorded Tracked and Signed for extra piece of mind.

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International Delivery

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Please note: Those in Europe may now pay additional local import duties and taxes to receive goods following the UK’s exit from the European Union on 1st January 2021. Please check with your local customs authorities. Payment of any fees would need to be paid by the recipient to receive their goods and we’re afraid we cannot be held responsible for any local charges once the package has been shipped from our studio.

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Unfortunately, due to GPSR we are no longer able to sell to the EU or NI.

 

International Delivery is by Royal Mail Standard unless otherwise stated and generally takes 7-14 working days delivery from the UK to the rest of the world. This does not include the amount of time it takes us to lovingly make and dispatch your order . The delivery cost is by size of item and region:

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Prints and larger framed items are sent via a trackable service, so items will need to be signed for. Unfortunately, we are unable to offer express delivery outside of Mainland UK.

 

What to do if your order hasn’t arrived

If you’ve not received your order within the estimated delivery times, please do get in touch with us at garyslocombedesign@gmail.com and we will be happy to help you with your query.

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